Normal phone systems are costly and no longer efficient. You need a phone system that has specific characteristics like affordability, portability, flexibility and to be multi-functional. VoIP systems are intelligent- they use your internet and the local area network for phone calls, which allows you to have access to an integrated infrastructure that is able to support different types of communication. ComlanIT support and maintain the phone systems to give you an advantage over your competition. A new level of service could be introduced to your customers after CICT Solutions integrates VoIP systems by providing applications such as customer management and live chat.