CICT SOLUTIONS | Cloud Computing Solutions & Services

Teams Voice


Call, chat, meet and collaborate

in a single app with Microsoft Teams

Teams, Voice and video calling

Call, chat, meet, and collaborate in a single app with Microsoft Teams.
Prices start from just $19.99* per user

*Excludes Microsoft and Teams telephony licenses *International calls excluded

Teams helping empower your business

Empower your people to work more effectively when and where they need to by enabling them to make calls to landlines or mobiles within Skype for Business and Microsoft Teams. Our solution offers a consistent, intuitive experience every time with tools your people know and trust.

Enjoy leading voice capability with the best of Microsoft’s cloud collaboration tools, underpinned by world-class network and services expertise. Avoid the complexity of separate collaboration systems, meet security and compliance demands easily, and enjoy more financial flexibility.

Key Features


Answer inbound calls and easily route them to the right queues with a cloud-based phone system. Set parameters to route calls by time zone, language, or availability.


Access voicemail messages and transcriptions anywhere from any device.


Create custom greetings, play music for customers waiting on hold, and set up shared voicemail.


Use your existing telecommunications providers by directly connecting their Session Initiation Protocol (SIP) trunks to Microsoft Teams.


Connect to your favorite contact center software.


Add flexibility to meetings with a dial-in number, included in every online meeting


Quickly procure and assign phone numbers or port existing phone numbers. Available in 18 countries


Easily connect to partner compliance recording solutions

Add voice calling in Microsoft Teams to your Microsoft 365 plan

Microsoft 365 Business Voice includes:
  • Cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues.
  • Dial-in audio conferencing for up to 250 people per meeting.
  • Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones.
  • Around-the-clock customer support seven days a week, backed by Microsoft.
Microsoft 365 E5 includes:
  • Phone system: Enable PBX capabilities such as call control in the cloud with Microsoft Teams.
  • Audio conferencing: Conduct or call into meetings from your phone. Allows up to 300 phone attendees.
  • Windows 10 Enterprise, Microsoft 365 Apps for Enterprise, Office mobile apps, Office for the web, Outlook, Exchange, and more.

Microsoft 365 E5 is our premium purchasing option that includes best-in-class productivity apps and advanced security, compliance, and analytical capabilities for your enterprise. Current E1 and E3 customers can upgrade to E5 for a reduced price. Contact us today.

CICT Teams Calling


CICT Solutions provides your business with a  fixed price solution, meaning you never have to worry about fluctuating telco bills again. Our simple price options are easily added to standard Teams and Microsoft 365 licensing. CICT Solution’s high-quality and uninterrupted communications are ensured from any device anywhere. Employees can join meetings, make voice calls, join audio conferences, chat to teammates and participate in project sharing from their phone, laptop or tablet.

CICT Teams Phone Plan

*Excludes Microsoft and Teams telephony licences *International calls excluded