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Support

Colman Information Communication Technology

Better I.T…. Better Business 

SOLUTIONS

SMALL, MEDIUM AND LARGE BUSINESSES WE HAVE YOU COVERED

IT CONSULTING

CLOUD SOLUTIONS

MSP SOLUTIONS

BACKUP SOLUTIONS

PHONE SOLUTIONS

SECURITY SOLUTIONS

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IBM
WatchGuard
VMware
Veeam
Symantec
HP
Google
cisco
Citrix

Consulting

WHETHER IT IS SIMPLE OR COMPLEX

Maximizing your resources is a need in today’s marketplace if you want to be competitive, however, administering your business and technology can be hectic at times. Also, finding professional advice could also be troublesome, that is why at CICT Solutions we deliver excellent consulting services and our main goal is to you provide what is needed to grow and evolve. Want to be more agile, innovative and successful? CICT Solutions is the answer. CICT Solutions will tailor unique solutions to meet your needs, analyze your current performance and check how to amplify that to reach your future goals.
  • Project Scoping & Planning
  • Business Process & System Design
  • Project Management Support
  • Cost Analysis

MSP Solutions

RELIABLE I.T THAT IS TROUBLE-FREE

Like everything else, IT is demanding and time-consuming which is a challenge to any organization. CICT Solutions will provide managed IT services that will monitor and maintain your IT infrastructure, not to mention the help desk support that is available 24/7- working within your budget. CICT Solutions is here to help you focus on reaching your business goals by becoming your virtual IT department or by just taking some load off you. Using the expertise of our professional technicians and experienced IT engineers, we ensure that your systems and servers are operating and protecting at the highest level for maximum performance. Also, if you ever need any help anytime, just give us a call, and we will sort it out for you.

  • 24/7 Monitoring & Reporting
  • Cost-Effective
  • Minimised Downtime
  • Enterprise-Level Support
  • Increased Operational Efficienc
  • Peace of Mind

Cloud Solutions

CLOUD SOLUTIONS MADE EASY

Fully-outsourced and customized computing infrastructure for your business. Rather than purchasing servers, software licenses, network equipment and data centre space, you can have all of them bundled as a managed service agreement.

MOBILITY, PRODUCTIVITY AND INNOVATION ACCELERATION WITH THE CLOUD

  • Amazon Web Services
  • Microsoft Azure
  • Microsoft 365
  • Google G-Suite
  • Private, Public & Hybrid Solutions
  • List Item

Phone Solutions

DIAL IN FOR A SUPERIOR COMMUNICATION SYSTEM

Normal phone systems are costly and no longer efficient. You need a phone system that has specific characteristics like affordability, portability, flexibility and to be multi-functional. VoIP systems are intelligent- they use your internet and the local area network for phone calls, which allows you to have access to an integrated infrastructure that is able to support different types of communication. CICT Solutions support and maintain the phone systems to give you an advantage over your competition. A new level of service could be introduced to your customers after CICT Solutions integrates VoIP systems by providing applications such as customer management and live chat.
  • IVR (Auto Attendant)
  • Voice Mail To Email
  • NBN Ready
  • Group Pickup
  • Call Parking
  • Night Switch

Security Solutions

MONITORING FOR THREATS WITH MANAGED SECURITY

Security threats appear every other day and are always adapting to the changes business owners make to secure their data. In order for you to keep up with the game or even stay ahead of it, you need ongoing monitoring that identifies a threat in real time. You will be able to catch an intruder and be ready to act. All the heavy lifting will be done by CICT Solutions, including but not limited to, maintenance, management, and monitoring.
  • Real Time Threat Detection
  • AI Threat Analysis
  • Multi-Layered Approach
  • Vulnerability Assessment
  • Security Audit

Effortless Migration

Regardless of your existing software or systems, we’ll oversee the whole migration process over to your new hybrid IT solution, overcoming any data, technical or operational concerns.

Ongoing Support

With over 20 years spent supporting businesses nationally of all sizes,CICT Solutions provides post-deployment support for all of the software and cloud infrastructure we install.

Smooth Transformation

You’ll benefit from training and support in the transition to your new cloud and enterprise solutions – along with consulting and security services, from on-boarding to security and licencing.

Consistent Affordability

With the same or better pricing compared with traditional vendors, you’ll benefit from the kind of ongoing advice and support you won’t receive from basic providers.

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